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Oracle OpenWorld 2009 – Social CRM Technology Rears an Actual Head
I am almost always in awe of Oracle OpenWorld. The scope of this conference is spectacular. Can you imagine an event that the attendance is down to 37,000 attendees? Actually, that puts me in awe of...
View ArticleRightNow Right Now is Right On
The RightNow User Conference was a significant transformation point for the company – for the better for the most part. I’m looking at the products which indicate smart short term value and the culture...
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Chatting (Not Chattering) About Salesforce – Part I
I’d like you to think about something. The Big 4 of CRM are considered the following: Oracle SAP Microsoft Salesforce.com Salesforce has at best 1/15th the revenue of the smallest revenue of the other...
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SAP Business Influencers Summit – A Clear Path Forward?
I have to admit that I enjoy going to conferences and summits as an analyst, journalist or paid speaker. I’m treated well by the vendors who bring me, my expenses are covered (and if a speaker, a fee...
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CRM Watchlist 2010 – Part I
Nothing to do with the subject but it's fun to watch what Zemanta comes up with :-) Decisions. Decisions. Decisions. Oh, wait, you probably think that I’m talking about which companies to watch in...
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CRM Watchlist 2010 – Part IIIA
Okay, to recap. We’ve so far done the following watchlist parts: Part I – The Big 4 – Microsoft, SAP, Oracle, salesforce.com Part IIA – CRM Companies – NetSuite, Sage, RightNow Part IIB – CRM Companies...
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CRM Watchlist 2010 Part IIIB
Not exactly relevant, just wondering why Zemanta came up with this image:-) Okay, this is the final installment of the CRM 2010 Watchlist from me, though you will be seeing one from Brent Leary on the...
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Kick Apps Partners w/NBC Universal, not Conan O’Brien
There’s no doubt in my mind NBC Universal had to do something given their falling ratings. The former kings of Thursday night TV not only sold themselves to Comcast, who, aside from Frank Eliason’s...
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Salesforce.com Is Into SAP – Ask FinancialForce
I ran across this rather interesting press release this morning from TMCNet saying: “FinancialForce.com Announces Out-of-the-Box SAP Integration for Sharing Financial Data.” All I have to say in this...
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CRM for the iPad: Does It Exist? Can It? You Tell Me
I got my iPad Saturday. Of course, I TOTALLY LOVE this thing. As Agent Seely Booth (played by David Boreanz) said in an episode of Bones about a truffle based mac and cheese, “I want to spend time...
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Salesforce ChatterExchange, Chatterboxes, Chatter…chatter
Marc Benioff, at his Chatter event in NYC yesterday said the following: We’ve seen the future of enterprise software, and it looks more like Facebook on the iPad than Yahoo on the PC.” Now, with my...
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SAS’s Coming Out Party – Analyze This!
SAS’s legal department, which seems to be the only SAS department retaining the outlook of the early 20th century, asked all the bloggers who are posting who had their travel expenses covered to put in...
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Microsoft Convergence 2010. Finally Getting Rid of the But….?
A couple of months ago, I was asked by Microsoft to help them (as a consultant) try to work on their Social CRM program. That included looking at products, messaging and doing some thought leadership...
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CRM for the iPad – Part 2
When I announced the contest for iPad CRM applications (at least from your mind’s eye) about a month ago, one thing I didn’t expect was the speed that vendors would jump on the iPad development...
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